Support
How can we help?
Our team typically responds within 1–2 business days. For urgent auction issues, call +974 3999 9298.
Quick answers
How do I reset my account or OTP?
Use the sign-in flow in the app with your registered phone number and QID. OTP is sent via WhatsApp.
When are insurance deposits refunded?
Refundable deposits are processed within 10–25 business days after submitting a refund request via the app.
Who do I call for auction issues?
Auctions / WhatsApp: +974 3999 9298. Secondary: +974 3999 4298. Real estate auction: +974 3333 0282. Email: [email protected].
More details in our Terms & Conditions and Privacy Policy.
Contact support
Email: [email protected]